Ordering information

How does the ordering process work?

Step 1: Choose your product(s)

Choose the products you want and add to your shopping cart by clicking on the buy now button.

Step 2: Your details

Fill in your billing and delivery address details. Please ensure you include a telephone number where you can be contacted during the day, as our courier may require this to guarantee quick and efficient delivery. Please note any information given is for our use only.

Step 3: Pay

Payment for goods ordered on our website can be made by Visa, Visa debit, Mastercard, Maestro and PayPal . Unfortunately, we do not accept American Express or Diner’s Club. Payment will be debited from your account when goods are ordered. All prices are quoted in pounds sterling (£) and include VAT (Value Added Tax) at prevailing UK rates, where applicable.

Step 4: Confirmation

You will be notified that your order is complete on screen. Within minutes you will also receive a confirmation via email confirming receipt of your order from us and also a receipt from SecPay the company taking care of our secure online card payments for us, or from PayPal if you have choosen to make payment this way.

 

If your order is over £75 we may need to contact you before despatching your order. Please ensure that you provide a valid phone number and email address when you place your order.